Terms of Service

Your use of product and/or services (hereinafter referred to as "Services) offered by Go Gaming Online Private Limited and/or its partners, subsidiaries, affiliates and associates (hereinafter referred to as "GoKhiladi " or "We" or "Us" or "Our") through the website / app - www.gokhiladi.com (hereinafter referred to as "Website / app") is subject to the following terms of service (hereinafter referred to as "Terms") Any/every user is required to read all the terms carefully before using our services. All the terms are binding on all the users, who can avail our services only when they are complying to the terms at all times. Users are also required or considered to be fully aware of all the updated or modified or published terms. In an event where one or more of our terms are determined to be invalid, unlawful for any reason by a judicial or quasi-judicial body in India, the validity or enforceability of our remaining terms will not be affected as they will stay valid and binding on all users.

Any user who doesn't accept our terms of services can or should stop the use of any feature of our website / app.

1. Applicability:

Before Registering with us, you should carefully read and review the terms provided on Gokhiladi site which are applicable to all services on the website / app and also the product-specific conditions and rules applicable to specific offerings.

2. Eligibility:

A person who is 18 or more years of age is eligible to use our services, however, if a person violates age restrictions, it's his/her sole responsibility to bear the legal actions that might follow.

User is required to understand that our services are available only in India. We don't offer our services in the states of Assam, Odisha, Sikkim, Nagaland, Andhra Pradesh, Tamil Nadu and Telangana in India. We have the privilege to control the access to our services at all times, in all States in India. These terms of use shall be suitably modified to reflect changes in law/regulation/rule in any of the states in India and the user shall be notified of the same in the event of such change.

3. Legality of Game of Skill:

Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867.The Indian Supreme Court in the cases of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) has held that a game in which success depends predominantly upon the superior knowledge, training, attention, experience and adroitness of the player shall be classified as a game of skill.

The Contest (s) described above (across the Go Khiladi Services) are games of skill as success of Participants depends primarily on their superior knowledge of the games of cricket and/or football and/or basketball and/or hockey and/or kabaddi statistics, knowledge of players' relative form, players' performance in a particular territory, conditions and/or format (such as ODIs, test cricket and Twenty20 in the cricket fantasy game), attention and dedication towards the Contest(s) and adroitness in playing the Contest(s). The Contest(s) also requires Participants to field well-balanced sides with limited resources and make substitutions at appropriate times to gain the maximum points.

By participating in this Contest(s), each Participant acknowledges and agrees that he/she is participating in a game of skill.

4. Game Services:

All tournaments, promotional games, practice games and cash games organized on the app are collectively referred as "Games". The rules applicable to each type of Game are provided on the Website / app.

"Cash Game(s)" are Games that require the participant to have a certain minimum cash balance in their user account to participate. All other Games offered on app are defined as Non-Cash Game(s).

GoKhiladi charges service charges for Cash Games, which may vary depending on the nature of the Cash Game and are subject to change from time to time. Non-Cash Games are offered free on the app, but may be subject to entry restrictions in some cases. Service charges charged by GoKhiladi are inclusive of all applicable taxes, including Goods & Services Tax.

5. User Representations:

Any information provided by you to us, whether at the stage of registration or during anytime subsequently, should be complete and truthful.

Prior to adding cash to your user account or participating in Cash Games, you shall be responsible to satisfy yourself about the legality of playing Cash Games in the jurisdiction from where you are accessing Cash Games. If you are not legally competent to individually enter into Indian Rupee transactions through banking channels in India and/or are not accessing the app from a permitted jurisdiction, you are prohibited from participating in Cash Games on the app. In the event of such violation, your participation in Cash Games will be deemed to be in breach of the Terms and you will not be entitled to receive any prize that you might win in such Cash Games.

You represent that you are 18 years of age or older to participate in any Cash Games and are also otherwise competent to enter into transactions with other users and Go Khiladi. You are aware that participation in the Games organized by us ("Activity") may result in financial loss to you. With full knowledge of the facts and circumstances surrounding this Activity, you are voluntarily participating in the Activity and assume all responsibility for and risk resulting from your participation, including all risk of financial loss. You agree to indemnify and hold Go Khiladi, its employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with your participation in the Activity.

You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that GoKhiladi assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity.

You understand that the funds in your user account held by Go Khiladi do not carry any interest or return.

You shall not hold Go Khiladi responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be in suspected or established violation of any of the Terms.

6. User Account Creation and Operation:

To use our Services, you will need to register with us on the app.

By completing the online registration process on the app, you confirm your acceptance of the Terms.

By registering on Go Khiladi, you agree to receive promotional messages relating to Tournaments & Bonus through SMS, Email and Push Notifications. You may withdraw your consent by sending an email to info@gokhiladi.com

During the registration process, you will be required to choose a login name and a password in addition to providing some other information which may not be mandatory. Additionally, you may be required to give further personal information for your user account verification and/or for adding cash to your user account. You must give us the correct details in all fields requiring your personal information, including, without limitation, your name, postal address, email address, telephone number(s) etc. You undertake that you will update this information and keep it current.

You acknowledge that we may, at any time, require you to verify the correctness of this information and in order to do so may require additional documentary proof from you, failing which we reserve the right to suspend or terminate your registration on the app.

Any information provided by you to us should be complete and truthful to the best of your knowledge. We are not obliged to cross check or verify information provided by you and we will not take any responsibility for any outcome or consequence as a result of you providing incorrect information or concealing any relevant information from us.

You also understand and agree that deposits in your user account maintained with us are purely for the purpose of participation in Cash Games made available on the app.

You understand and agree that you cannot transfer any sum from your user account with us to the account of another registered user on the app except as may be permitted by Go Khiladi and subject to restrictions and conditions as may be prescribed.

We are legally obliged to deduct tax at source (TDS) on winnings of more than Rs. 10,000/- in a single tournament, or a single game, as the case may be. In these cases, you will be required to furnish your Permanent Account Number (PAN) duly issued to you by the Income Tax authorities if you have not already done so. TDS at the rate of 30% will automatically be deducted from such winnings and the rest will be credited to your Go Khiladi user account. Withdrawal of these winnings will only be permitted upon your providing your correct PAN details. These limits and rates are subject to change as per the prevailing rules and regulations. Go Khiladi's obligation is this regard is limited to deducting TDS as required by law and providing you an appropriate certificate of tax deduction. We neither advise you nor shall in any manner be responsible for your individual tax matters.

We reserve the right to verify your PAN from time to time.

Once you have completed the registration process, it would mean that our terms have been accepted by you and that they will be binding on you across all our services. Read Privacy policy for more information.

7. USER RESTRICTIONS:

Anti-Cheating and Anti-Collusion:

You undertake that you yourself will play in all Games in which you have registered/joined and not use any form of external assistance to play. You shall not add unauthorized components, create or use cheats, exploits, bots, hacks or any other third-party software designed to modify the app or use any third-party software that intercepts, mines or otherwise collects information from or through the app or through any Services. Any attempt to employ any such external assistance is strictly prohibited.

Formation of teams and collusion between you and any other user(s) for participating in Games organized on the app or any other form of cheating is strictly prohibited.

Money Laundering:You are prohibited from doing any activity on the app that may be construed as money laundering, including, without limitation, attempting to withdraw cash from unutilized cash added through credit cards or deliberately losing money to a certain player(s).

Anti-SPAMMING:

Sending SPAM emails or any other form of unsolicited communication for obtaining registrations on the app to benefit from any promotional program of Go Khiladi or for any other purpose is strictly prohibited.

Multiple IDs: Your registration on the app is restricted to a single user account which will be used by you to avail of the Services provided on the app. You are prohibited from creating or using multiple user IDs for registering on the app.

Any form of fraudulent activity including, attempting to use or using any other person's credit card(s), debit cards, net-banking usernames, passwords, authorization codes, prepaid cash cards, mobile phones for adding cash to your user account is strictly prohibited.

Accessing or attempting to access the Services through someone else's user account is strictly prohibited.

Winnings, bonuses and prizes are unique to the player and are non-transferable. In the event you attempt to transfer any winnings, bonuses or prizes, these will be forfeited.

If you are an officer, director, employee, consultant or agent of Go Khiladi or a relative of such persons ("Associated Person"), you are not permitted to play either directly or indirectly, any Games which entitle you to any prize on the app, other than in the course of your engagement with Go Khiladi. For these purposes, the term 'relative' shall include spouse and financially dependent parents and, children.

8. TRANSACTIONS & PAYMENTS:

All transactions on the app shall be in Indian Rupees.

Once you register on our app, we maintain a user account for you to keep a record of all your transactions with us. Payments connected with participation in Cash Games have to be made through your GoKhiladi user account. All cash prizes won by you are credited into this user account.

When making a payment, please ensure that the instrument used to make the payment is your own and is used to Add Cash into your user account only.

Subject to the Add Cash limits specified by us from time to time, you are free to deposit as much money as you want in your user account for the purpose of participating in Cash Games on the app.

Credit card, Debit card, prepaid cash cards and internet banking payments are processed through third party payment gateways. Similarly, other payment modes also require an authorization by the intermediary which processes payments. We are not responsible for delays or denials at their end and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. If there are any issues in connection with adding cash, a complaint may be sent to us following the complaints procedure provided in "Complaints and disputes" section below. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games.

We have the right to cancel a transaction at any point of time solely according to our discretion in which case if the payment is successful, then the transaction will be reversed, and the money credited back to your payment instrument.

Player funds are held in trust by us in specified bank accounts. Go Khiladi keeps all players' funds unencumbered which will be remitted to you in due course subject to the terms and conditions applicable to withdrawal of funds. Funds held in your user account are held separately from our corporate funds. Even in the highly unlikely event of an insolvency proceeding, your claims on the deposits will be given preference over all other claims to the extent permissible by law.

9. WITHDRAWALS:

1. You may withdraw your winnings by means an electronic bank to bank transfer for the amount of winnings.

2. You agree that all withdrawals you make are governed by the following conditions:

Go Khiladi can ask you for Know Your Customer (KYC) documents to verify your address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete.

Once notified, post verification of the withdrawal request, we may disburse the specified amount by electronic. We also reserve the right to disburse the amount on the financial instrument used to Add Cash to your user account.

Withdrawals do not attract processing charges as per the prevalent policy.

We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your user account.

To be eligible to win a prize/bonus, you must be a resident of India and accessing the Services of Go Khiladi on the app from India.

3. If you are a prize winner resident in India and physically present in India while accessing the services of Go Khiladi but not an Indian citizen, we will remit your winnings in Indian Rupees to the bank account given by you, provided, the bank account is within India.

10. USER ACCOUNT SUSPENSION AND VOLUNTARY TERMINATION:

    We reserve the right to suspend or terminate your account with us if we find you violating the terms of our app or breaching security of our app. You understand that our decision to suspend or terminate your services is binding on you and is it at our sole discretion.

    If the need be, you can opt out of using our services at any point of time by contacting us at info@gokhiladi.com In such an event, your withdrawable cash balance, analyzed following our verification, will be transferred to you via cheque or online transfer.

    Breach and Consequences:

    If we find any user breaching our security and privacy protocols, following an internal investigation, we may decide to undertake a range of actions, depending upon the severity of the detected breach. We reserve the sole right to act and take one or more of the following actions:

    We can stop the services, indefinitely, on a user's account.

    We can permanently terminate a user's account on our app.

    We can collapse the withdrawable cash in your account.

    11. COMPLAINTS AND DISPUTES:

    A user with a complaint can approach our customer care team for resolution by writing to info@gokhiladi.com . The user with a complaint is required to understand that all complaints and disputes at Go Khiladi are to be kept confidential. We will act to resolve complaints in standard time. Any decision taken by Go Khiladi, following a complaint, will be binding on the user. Any dispute, controversy or hold against the company shall be subject to the exclusive jurisdiction of the civil courts at Bangalore only.

    12. GAMES RULES:

    You agree to abide by the rules and regulations of each of the Games. You should ensure that you have read and understood the rules and regulations of the Games. These Game Rules form part of the Agreement and can be found on the 'Game rules/how to play' page of the Site. We may, from time to time, make additional Games available as part of the Services. This Agreement will apply to any Game Rules relating to such Games. We will let you know about, and give you the opportunity to read, such Game Rules at the time of introducing additional Games to the Site. We reserve the right to determine the results and winners of each of the Games in accordance with the Game Rules. By registering and/or participating in any Game or tournament you agree by these determinations and shall not be open to challenge. We will post lists of winners on the Site following each Game/tournaments.

    In case there is a tie between 2 or more player ranks, then the prize money will be divided equally between the players. Suppose, if there are 2 winners tied for the 2nd position, then the sum of 2nd and 3rd position prize money will be added and divided by 2 and distributed equally between 2 winners and the next highest scorer will be awarded 4th rank. We round off the prize money and entries in case of percentage based leagues to make the experience flawless for our users.

    In the event of rain or the use of DL method to settle a match Go Khiladi will follow the direction of the match officials i.e. if a result is declared in any form by the match officials so will Go Khiladi.

    13. DISCLAIMER & INDEMNITY & LIMITATION OF LIABILITY:

    The Company "Go Khiladi" shall not be liable for any claim, loss, injury, or damages (direct, indirect, incidental or any other kind whatsoever) arising from or in connection with your use of the Services, the Site or the platform. Notwithstanding anything to the contrary contained in the Agreement, you agree that our maximum aggregate liability for all your claims against us, in all circumstances other than for valid Redemption of any Cash Balance in your Accounts, shall be limited to Rs. 2,000/- only.

    Prior to adding cash to your user account or participating in Cash Games, you shall be responsible to satisfy yourself about the legality of playing Cash Games in the jurisdiction from where you are accessing Cash Games. If you are not legally competent to individually enter into Indian Rupee transactions through banking channels in India and/or are not accessing the app from a permitted jurisdiction, you are prohibited from participating in Cash Games on the app. In the event of such violation, your participation in Cash Games will be deemed to be in breach of the Terms and you will not be entitled to receive any prize that you might win in such Cash Games.

    You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that Go Khiladi assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity.

    You understand that the funds in your user account held by Go Khiladi do not carry any interest or return.

    You shall not hold Go Khiladi responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be in suspected or established violation of any of the Terms.

    You agree to indemnify and hold harmless the Company against any claims, actions, suits, damages, penalties, or awards brought against us by any entity or individual in connection with or in respect of your use of the Services, the Site or the Software.

    The Company expressly disclaims all responsibility and liability for any harm resulting from your participation in, or cancellation of, any Game, any activity or transactions with third parties whom you may have connected to through the Services, the Site or the Software, and any User-generated Content, including any violation of intellectual property rights with respect to such User-generated Content.

    Intellectual Property: All rights, tangible and intangible, including copyright and other intellectual property rights, with regards to the Services, the Site and the platform, and any content or information displayed or contained therein, belong exclusively to the Company, unless expressly provided otherwise. The Company is merely permitting the User to play Games online and not use the same for any other commercial gain, and no right of any nature whatsoever is being passed on the user by virtue of permitting him / her to play the Game. Using the Services, the Site and the platform does not, expressly or impliedly, give you ownership of any intellectual property rights in the Services, Site or Software or the content or information you access. The company hold the rights over any content which may be generated by Users, including but not limited to the contents of chat messages or message boards/forums, you acknowledge that the Company is not responsible for such User-generated Content. You understand that you will be accessing such User-generated Content at your own risk, and will not hold the Company responsible for an obscene, defamatory, illegal or otherwise offensive User-generated Content which may be displayed or accessible.

    The Company reserves the right to change, amend, add and modify these Terms of Service at any time and without notice to the Users. The Users shall be responsible for regularly reviewing these Terms of Service, to obtain timely notice of such changes. Users' continued use of the app after changes are posted constitutes their acceptance of the amended Terms of Service.

    The failure of either Party to insist upon a strict performance of any of the terms or provisions herein or to exercise option, right or remedy herein contained, shall not in future be construed as waiver or a relinquishment of such terms, provisions, option, right or remedy but the same shall continue and remain in full force and effect. No waiver by either Party of any term or provision hereof shall be deemed to have been made unless expressed in writing and signed by such Party.

    These Terms of Use (and the Privacy Policy of the app along with any other terms and conditions specified by the Company, such as those sent via email, etc.) contain all the terms agreed between the Parties regarding the Go Khiladi Website / app and their use and supersedes and excludes any prior terms and conditions between the Parties.

    14. VOLUNTARY TERMINATION

    You are free to discontinue use of the Services on the Website / app at any time by intimating us of your desire to do so by sending an email to us at info@gokhiladi.com If at such time, there is a positive withdrawable cash balance in your user account, we will, subject to satisfactory verification, disburse the same to you by online transfer.

    15. MOBILE NUMBER VERIFICATION

    At Go Khiladi you are required to validate your Mobile number for playing Cash games. This is to safe guard fraud of any form at Go Khiladi. All your information is kept as confidential & not shared with any person or party in given reason. It is a mandatory process for all cash users to follow process of mobile authentication at Go Khiladi.

    16. GOVERNING LAW, DISPUTE RESOLUTION & JURISDICTION

    The Terms and Privacy Policy shall be interpreted in accordance with the laws of India.

    Any dispute, controversy or claim arising out of the Terms or Privacy Policy shall be subject to the exclusive jurisdiction of the civil courts at Bangalore.

    17. REFUND/CANCELLATION

    A transaction, once confirmed, is final and no cancellation is permissible.

    Here is why we may refund your entry fee:

    • If the contest isn’t filled with the required number of participants.
    • If the real match is abandoned before starting or any time before completion and all contests for that match are cancelled.
    • We may refund your entry fee for other reasons, which will be communicated to you at that time.